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Payment and shipping options

The information you provide to us via the order form is solely for the purpose of providing the specific service and will not be passed on to third parties or otherwise commercially exploited.

CarnoMed offers you the following 4 payment options for your order:

Cash/Payment terminal

You will pay for the order when you pick it up at the CarnoMed, s.r.o. headquarters. 

Payment by bank transfer

You will receive a call for payment by email as soon as your order has been processed in our internal system by a member of our staff.

COD

The ordered goods will be sent to you on delivery and payment will be made upon delivery. The fee for this service is 0,90 EUR.

Payment by card (VISA, VISA Electron, MASTERCARD, Maestro and Diners Club)

Payment can be made by card via a payment terminal at CarnoMed's headquarters when picking up the order in person or in the case of an order with postal delivery via Card Pay (payment via Tatra banka's virtual POS terminal). You can pay with VISA, VISA Electron, MASTERCARD, Maestro and Diners Club cards. You can use these cards issued by any banking institution in the world. The first step is to fill in the order form, where you provide your personal data and confirm the type and quantity of goods ordered. (Each order should include: contact person, telephone (fax number), exact description of the goods, number of pieces and payment method, etc. other information besides card details!!!). After clicking on the Pay button, you will be redirected to Tatrabanka's website, where you will enter your card details (card number, CV code and expiry date) in a protected environment and confirm the amount in EUR. You will then receive a notification of successful payment.

More about the CardPay payment gateway

Possible ways of picking up the parcel or delivering the goods:

Pick-up in person

You can pick up your order in person at CarnoMed's headquarters.

Registered mail

We will send your order by registered mail via Slovak Post only after the funds have been credited to our account or after successful payment of your order by credit card.

From 8.3.2022 we charge a fee of 2,50 EUR for this service

DEPO service

For customers who have difficult access to the post office or are looking for a more modern and cheaper way to deliver goods, we offer the DEPO service. Choose DEPO as a shipping method in the e-shop. Select one of 170 dispensing points across Slovakia and your parcel will be waiting for you 2 calendar days from the day of delivery at your chosen dispensing point.

The fee for the DEPO service is EUR 1.90

DEPO also offers a courier delivery service .

The fee for this service is 4,00 EUR

With DEPO you can also use the COD service and pay when you collect the goods.

For orders with a value of goods over 40,- € we will not charge you a delivery fee.

Opening hours

Monday
09.00 - 17.00 hod.
Tuesday
09.00 - 17.00 hod.
Wednesday
09.00 - 17.00 hod.
Thursday
09.00 - 17.00 hod.
Friday
09.00 - 17.00 hod.

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